Terms of Service
1. Acceptance of Terms
By accessing and using ReelMuse.ai ("ReelMuse", "we", "us", or "our") websites, products, and services (collectively, the "Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
ReelMuse provides an AI-powered platform that enables users to create, edit, and generate various types of media content including but not limited to:
- AI video generation (text-to-video, image-to-video)
- AI image generation and editing
- AI audio generation and processing
- Video and image enhancement tools
- Content creation and editing tools
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
3. User Accounts
3.1 Account Registration
To access certain features of the Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and identification
- Accept all responsibility for activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Eligibility
You must be at least 16 years old to use our Services. By using the Services, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into this agreement.
4. User Content
4.1 Content Ownership
You retain ownership of any content you upload, create, or generate using our Services ("User Content"). By using our Services, you grant ReelMuse a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing and improving the Services.
4.2 Content Restrictions
You agree not to upload, post, or transmit any User Content that:
- Violates any law, regulation, or third-party right
- Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Infringes any intellectual property or other proprietary rights
- Contains viruses, malware, or other harmful code
- Is pornographic, sexually explicit, or contains nudity
- Promotes violence, hate speech, or discrimination
- Violates the privacy or publicity rights of others
4.3 Content Deletion
We reserve the right to remove or delete any User Content that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or inappropriate. User Content may be automatically deleted from our servers after a certain period as specified in our Privacy Policy.
5. Intellectual Property
5.1 Our Intellectual Property
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of ReelMuse or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 Generated Content
Content generated using our AI tools is owned by you, subject to your compliance with these Terms. However, you acknowledge that AI-generated content may not be eligible for copyright protection in some jurisdictions.
6. Payment and Subscription
6.1 Pricing
Some features of the Services may require payment. We reserve the right to change our pricing at any time. We will provide notice of any price changes to existing subscribers.
6.2 Subscription Terms
Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of the current billing period.
6.3 Refunds
Refund policies are subject to our Refund Policy. Generally, we offer a 30-day money-back guarantee for new subscriptions. Refunds for cancelled subscriptions are not provided for the remaining period unless required by law.
6.4 Credits and Usage
Some Services operate on a credit-based system. Credits may have expiration dates and are non-transferable. Unused credits may be forfeited upon account termination or subscription cancellation.
7. Prohibited Uses
You agree not to use the Services:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Services
8. Service Availability
We strive to provide reliable Services but do not guarantee that the Services will be available at all times. The Services may be unavailable due to maintenance, updates, technical issues, or other reasons beyond our control. We are not liable for any loss or damage resulting from Service unavailability.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
AI-generated content may contain errors, inaccuracies, or unexpected results. We do not guarantee the accuracy, completeness, or quality of AI-generated content.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REELMUSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
11. Indemnification
You agree to defend, indemnify, and hold harmless ReelMuse and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Services, your User Content, or your violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
You may terminate your account at any time by contacting us or through your account settings. All provisions of these Terms that by their nature should survive termination shall survive termination.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReelMuse operates, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration or in the courts of competent jurisdiction.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@deloris-ai.com
Last Updated: December 23, 2025